Bay Pines VA Healthcare System

Pharmacy

Services Offered

New prescriptions are filled for window pick up.

Prescription refills are available via the mail.  Refill requests can be made using mail, telephone, internet, or in person by placing refill requests forms in a designated drop box.

Please note: Refills should be ordered at least 2 weeks before you run out of your medications to insure prompt processing and delivery time.

Request Refills

• By Mail

  Send refill requests or your name, address, social security number and name of medication needed to:
  Bay Pines Outpatient Pharmacy
  Attn: 119
  PO Box 5001
  Bay Pines, FL 33744 

• By Telephone:  Automated Refill Line

  The automated refill line is available 24 hours a day, 7 days a week for all patients. You may use it to:
  • Order and have your refill mailed to you. 
  • Check on a prescription.
  • Learn about your medication. 
  • Talk to Pharmacy personnel (Monday through Friday, 8:00 a.m. to 4:15 p.m.)

To access the system:

• By Internet:

  Prescriptions may also be filled online using VA's My HealtheVet Prescription Refill program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

• By Drop Box

  Drop your prescription refill requests in the designated drop box located outside the Bay Pines  Outpatient Pharmacy

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Hours

Bay Pines Outpatient Pharmacy

Monday - Friday 8:30 a.m. - 6:30 p.m.
Saturday, Sunday and Holidays (Urgent Care Only) 8:30 a.m. - 5:30 p.m. 

Bay Pines Inpatient Pharmacy (inpatient hospitalized veterans only)

Open 24 hours a day, 7 days a week, 365 days a year.

Pharmacy Administration Office

Monday - Friday 8:00 a.m. - 4:30 p.m.

Lee County VA Healthcare Center Outpatient Pharmacy

Monday - Friday 8:00 a.m. - 4:30 p.m.

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking.