Bay Pines VA Recognized Nationally for Patient Safety Practices - Bay Pines VA Healthcare System
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Bay Pines VA Healthcare System

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Bay Pines VA Recognized Nationally for Patient Safety Practices

November 24, 2017

BAY PINES, FL – The Bay Pines VA Healthcare System (VAHCS) was recently recognized nationally as a 2017 Cornerstone Recognition Award gold winner by the VA National Center for Patient Safety. The healthcare system is one of 115 VA facilities nationwide out of 144 to receive recognition, and one of 111 that received the gold award.

The award recognizes facilities for transparent incident reporting processes and for using root cause analyses (RCA) to improve health care delivery systems and patient safety. 

“Our professionals consistently work to deliver safe, effective, and high-quality care to Veterans who choose Bay Pines as their trusted health care provider. The cornerstone achievement is the result of our culture of safety, transparency and open communication,” said Suzanne M. Klinker, Director, Bay Pines VAHCS.

“We are very proud to be recognized as a gold winner for the eighth straight year by the National Center for Patient Safety’s Cornerstone program,” she said.

The NCPS was established by VA in 1999 to develop and nurture a culture of safety throughout the Veterans Health Administration. The Cornerstone Recognition Award program was later established by the national center in 2008 to enhance the RCA process and recognize the work done in patient safety across the VA health care facilities across the country. RCA is the process VA health care facilities use to improve the delivery of care by identifying prevention strategies to mitigate health care-related adverse events or “close calls.”  To learn more about VA’s approach to patient safety, please visit

About the Bay Pines VA Healthcare System

The Bay Pines VAHCS is one of the nation’s leading VA healthcare systems, employing more than 4,000 medical professionals and support staff dedicated to providing the very best care to Veterans residing in southwest Florida. The organization is the fifth busiest VA health care system in the country in terms of patients served and is accredited by The Joint Commission, Commission on Accreditation of Rehabilitation Facilities, and several other nationally recognized accrediting organizations. The Bay Pines VAHCS operates nine facilities to include the main medical center located in Bay Pines and outpatient clinics located in Bradenton, Cape Coral, Naples, Palm Harbor, Port Charlotte, Sarasota, St. Petersburg, and Sebring. To learn more, please visit, like us on Facebook at, or follow us on Twitter at