Bay Pines VA Healthcare System
Bay Pines Announces Additional Clinic Closures Ahead of Irma
September 7, 2017
The Bay Pines VA Healthcare System (VAHCS) emergency management officials are actively monitoring Hurricane Irma as it continues its general path toward South Florida. Due to anticipated severe weather associated with the storm, the operating status of the following Bay Pines VA Healthcare System Outpatient Clinics has been modified:
- Naples Community Based Outpatient Clinic (CBOC) closed Friday, September 8 AND Monday, September 11
- Port Charlotte CBOC closed Monday, September 11
- Sebring CBOC closed Monday, September 11
- Lee County Healthcare Center closed Monday, September 11
Veterans impacted by these closures will be contacted by VA staff to reschedule their appointments as soon as possible. In the event of a medical and mental health emergency, Veterans are encouraged to dial 911 or visit the closest emergency room. Please note that the Bay Pines VA Healthcare System is not a designated hurricane shelter. This includes the C.W. Bill Young VA Medical Center and all satellite clinics. To view a list of designated hurricane shelters by county, please visit floridadisaster.org/shelters.
For non-emergency health related questions, Veterans are encouraged to call 1-888-820-0230, Monday-Friday, 8:00 a.m. to 4:30 p.m. After hours, Veterans can call VISN 8 Telcare at 1-877-741-3400.
In addition, VA has activated the Pharmacy Disaster Relief Plan through Heritage Health. Eligible patients with Veterans Health Identification (VHIC) in need of an emergency supply of medications can go to any retail pharmacy open to the public with a written prescription or active VA prescription bottle, not older than 6 months and with refills available, to receive a 10 day supply. This does not include controlled substances.
Heritage Health’s customer care representatives can be reached at 1-866-265-0124, option 1. The telephone line is open for Veterans Monday through Friday, 8:00 a.m. – 10:00 p.m., and Saturday and Sunday, 9:00 a.m. to 6:00 p.m.
If a Veteran is displaced, has lost his or her medication, and no longer has a written prescription or bottle, they can contact the Health Resources Center at 1-877-752-0650 to speak with a representative. The representative will qualify the request by asking a few questions and provide the Veteran with a prescription number.
For updated information about clinic closures and other important announcements, please call 727-398-9500 or visit www.baypines.va.gov. You can also receive updated information by liking us on Facebook at www.facebook.com/VAbaypines or following us on Twitter at www.twitter.com/vabaypines.