Bay Pines VAHCS Announces Newest VetLink Enhancement - Bay Pines VA Healthcare System
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Bay Pines VA Healthcare System

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Bay Pines VAHCS Announces Newest VetLink Enhancement

August 31, 2017

Bay Pines, FL – The Bay Pines VA Healthcare System is continuously seeking ways to improve the Veteran patient experience and access to healthcare information. One of the newest ways Veterans may access their healthcare information is through a self-service feature which allows them to submit requests for their medical records using the VetLink kiosk when checking in to their prescheduled appointments.

VetLink previously provided Veterans with the ability to update their personal information, make any changes to their insurance information, and review account balances.

The added convenience to VetLink will ultimately eliminate the need for a Veteran to commute to the Release of Information office to make the request in person and avoid any unnecessary waiting in line. The Veteran’s request is then processed by Release of Information staff and mailed to the Veteran within 2 - 4 weeks. This enhancement to VetLink is intended for Veterans to request a copy for personal use.

If you have any further questions regarding the new Release of Information feature to VetLink, please contact Kyle Oakman, at 727-398-6661, extension 10122.

About the Bay Pines VA Healthcare System

The Bay Pines VAHCS is one of the nation’s leading VA healthcare systems, employing more than 4,000 medical professionals and support staff dedicated to providing the very best care to Veterans residing in southwest Florida. The organization is the fifth busiest VA health care system in the country in terms of patients served and is accredited by The Joint Commission, Commission on Accreditation of Rehabilitation Facilities, and several other nationally recognized accrediting organizations. The Bay Pines VAHCS operates nine facilities to include the main medical center located in Bay Pines and outpatient clinics located in Bradenton, Cape Coral, Naples, Palm Harbor, Port Charlotte, Sarasota, St. Petersburg, and Sebring. To learn more, please visit, like us on Facebook at, or follow us on Twitter at