Bay Pines VA Recognized Nationally for Patient Safety Practices - Bay Pines VA Healthcare System
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Bay Pines VA Healthcare System

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Bay Pines VA Recognized Nationally for Patient Safety Practices

December 1, 2016

BAY PINES, FL – The Bay Pines VA Healthcare System (VAHCS) was recently recognized nationally as a 2016 Cornerstone Recognition Award gold winner by the VA National Center for Patient Safety. The healthcare system is one of 113 VA facilities nationwide out of 144 to receive recognition, and one of 99 that received the gold award.

The award recognizes facilities for transparent incident reporting processes and for using root cause analyses (RCA) to improve health care delivery systems and patient safety.  This is the seventh consecutive year the Bay Pines VAHCS has received gold status.

"Staff-reported incidents denote the foundation of a strong and effective patient safety program. The National Center for Patient Safety’s Cornerstone program draws strong attention to this principle,” said Suzanne M. Klinker, Director, Bay Pines VAHCS.

“We are extremely pleased to be recognized again this year as a gold winner.  The achievement is a result of our culture of transparent and open communication, and continued focus on the delivery of safe, effective, and high quality health care services to America’s heroes.

The NCPS was established by VA in 1999 to develop and nurture a culture of safety throughout the Veterans Health Administration. The Cornerstone Recognition Award program was later established by the national center in 2008 to enhance the RCA process and recognize the work done in patient safety across the VA health care facilities across the country. RCA is the process VA health care facilities use to improve the delivery of care by identifying prevention strategies to mitigate health care-related adverse events or “close calls.”  To learn more about VA’s approach to patient safety, please visit


About the Bay Pines VA Healthcare System

The Bay Pines VAHCS is one of the nation’s leading VA healthcare systems, employing more than 4,000 medical professionals and support staff dedicated to providing the very best care to Veterans residing in southwest Florida. The organization is the fourth busiest VA health care system in the country in terms of patients served and is accredited by The Joint Commission, Commission on Accreditation of Rehabilitation Facilities, and several other nationally recognized accrediting organizations. The Bay Pines VAHCS operates nine facilities to include the main medical center located in Bay Pines and outpatient clinics located in Bradenton, Cape Coral, Naples, Palm Harbor, Port Charlotte, Sarasota, St. Petersburg, and Sebring. To learn more, please visit, like us on Facebook at, or follow us on Twitter at