Bay Pines VA Recognized Nationally for Patient Safety Practices - Bay Pines VA Healthcare System
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Bay Pines VA Healthcare System

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Bay Pines VA Recognized Nationally for Patient Safety Practices

November 24, 2015

BAY PINES, FL – The Bay Pines VA Healthcare System (VAHCS)was recognized nationally as a 2015 Cornerstone Recognition Award gold winner by the VA National Center for Patient Safety on November 18. The healthcare system is one of 115 VA facilities nationwide to receive recognition, and one of 103 that received the gold award. The award recognizes facilities for transparent incident reporting processes and for using root cause analyses (RCA) to improve health care delivery systems and patient safety.  This is the sixth consecutive year the Bay Pines VAHCS has received gold status.

"Staff-reported incidents represent the foundation of a robust and effective safety program. The National Center for Patient Safety’s Cornerstone program draws strong attention to this premise,” said Suzanne M. Klinker, Director, Bay Pines VAHCS.

“We are extremely pleased to be recognized again this year as a gold winner.  Such an achievement inspires a culture of open communication towards reporting and identifying system issues so that we can continue to improve safe and effective health care services for the Veterans we serve.”

The NCPS was established by VA in 1999 to develop and nurture a culture of safety throughout the Veterans Health Administration. The Cornerstone Recognition Award program was later established by the national center in 2008 to enhance the RCA process and recognize the work done in patient safety across the VA health care facilities across the country. RCA is the process VA health care facilities use to improve delivery of care. The RCA process helps patient safety and quality experts identify prevention strategies to mitigate health care-related adverse events or “close calls.”

To learn more about VA’s approach to patient safety, please visit

About the Bay Pines VA Healthcare System

The Bay Pines VAHCS is one of the nation’s leading VA healthcare systems, employing more than 4,000 medical professionals and support staff dedicated to providing the very best care to Veterans residing in southwest Florida.  The organization is the fourth busiest VA health care system in the country in terms of patients served and is accredited by The Joint Commission, Commission on Accreditation of Rehabilitation Facilities, and several other nationally recognized accrediting organizations.  The Bay Pines VAHCS operates nine facilities to include the main medical center located in Bay Pines and outpatient clinics located in Bradenton, Cape Coral, Naples, Palm Harbor, Port Charlotte, Sarasota, St. Petersburg, and Sebring. To learn more, please visit like us on Facebook at