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Bay Pines VA Healthcare System

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Appointments

Schedule a VA Appointment

There are many ways for Veterans to make health care appointments.

  • If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
  • If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.

Schedule an Appointment

By Phone

Follow the instructions on this page on how to make an appointment by phone at this facility.

Online

VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

With your online account, you’ll also be able to:

  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Cancel appointments
Schedule a VA appointment online.

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Important Information for Veterans:

The Bay Pines VA Healthcare System will no longer store any medications. We ask that you no longer bring medications with you when you visit our facilities during outpatient appointments or inpatient admissions.  Instead, please bring a list of medications. This list should include dosage, why the medication is taken and frequency of use. Questions? Please contact your primary care provider or a member of you health care team.

At Bay Pines VA Healthcare System, we have established a number of procedures to assist you in getting an appointment without delay.  Our goals are simple:

  • you should be able to see your primary care provider within one to two business days
  • you should have access to speciality care services when needed

Numbers to call to Make, Change, Cancel or Confirm an appointment:

Within Pinellas County:
(727) 398-6661
listen to the prompts in order to choose the one that best fits your needs

If you are calling anywhere in the state of Florida:
(888) 820-0230
listen to the prompts in order to choose the one that best fits your needs

If you receive care at Lee County VA Healthcare Center, Naples, Port Charlotte or Sebring VA Clinics you can contact these clinics directly:
239-652-1800 or (888) 513-0045
listen to the prompts in order to choose the one that best fits your needs

If you would like to change or cancel an existing appointment, please contact us as soon as you are aware that you cannot make your appointment.  This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time.

Information to Help You Decide about Where to Receive Your Care

VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:

  • Wait times for primary care, mental health, and some of the commonest specialties
  • If same day services are available in primary care and mental health
  • If Telehealth is available in primary care and mental health
  • If it has an emergency room
  • Facility contact information
  • Veteran satisfaction scores
  • Quality information comparing each VA and local area non-VA healthcare facilities

VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.

Contact

Within Pinellas County
727-398-6661

If you are calling anywhere in the state of Florida
888-820-0230

Lee County VA Healthcare Center, Naples, Port Charlotte or Sebring VA Clinics
888-513-0045
239-652-1800