Bay Pines VA Healthcare System serves veterans from a 10 county area in the Gulf region of Florida.  In addition to our main medical center in Bay Pines, we offer a number of clinics and outpatient centers to serve patients.

• Bay Pines Main Campus with Hospital, Community Living Center (Nursing Home Care Unit), Domiciliary and Outpatient Clinics
• Fort Myers Outpatient Clinic
• Dunedin Community Based Outpatient Clinic
• South St. Petersburg Community Based Outpatient Clinic
• Ellenton Community Based Outpatient Clinic
• Sarasota Community Based Outpatient Clinic
• Port Charlotte Community Based Outpatient Clinic
• Naples Community Based Outpatient Clinic
• Sebring Community Based Outpatient Clinic

Information Desks

The Information Desks are located on the first floor in Bldg. 100 in the front lobby and at the Outpatient Entrance.  Volunteers are at the Information Desks Monday through Friday from 8:00 a.m. to 4:30 p.m.  The volunteers:

• Issue visitor badges.
• Provide information on the location and general condition of inpatients listed in the Patient Directory.
• Provide information on the location of offices and services within Bay Pines VA Healthcare System.
• Provide a limited list of hotels, motels, and restaurants in the area.

Waiting Areas

For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations. You may also want to review our Visiting Hours and Policies.

Police and Security

Patient Safety is our number ONE concern at Bay Pines.  We have a VA Police Service with uniformed federal officers stationed at the main campus and at our Fort Myers Outpatient Clinic.  Our officers provide 24-hour patrols of the facility and parking lots.   At our other clinics we utilize local authorities and emergency services, should the need arise.  If you find you are in need of Police and/or Security services, please contact a staff member who can put you in touch with the appropriate authorities.  To help keep our campuses safe, please report all suspicious or criminal activity, vehicle accidents, and personal property losses as soon as possible. 

Because the VA Healthcare System is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.

Lost and Found

Lost and Found is located on the main campus in the Patient Funds Office, Bldg. 100, Room 1E112.  It is open Monday through Friday from 7:30 a.m. to 4:30 p.m.  Their extension is 4844.  After these hours, lost and found items are given to the Administrative Officer of the Day (AOD) at extension 7154. 

At Fort Myers Outpatient Center the Lost and Found is located at the Travel Window, room 950.  You may also call Lost and Found at (239) 939-3939 extension 6215.

At the Community Based Outpatient Clinics you can ask the front desk clerk if you think you lost an item or call the clinic directly. 

Religious Services

Our Chaplain Service cares about your spiritual needs and provides regular visitation, counseling, prayer, and sacramental ministries.  Their extension is 4264.  There is a prayer room for patients and families in Bldg. 100, Room 1E243 which is open 24 hours a day, seven days a week.  There is also a Veterans Chapel in Bldg. 2, Room 111A that is open Monday through Friday from 8:00 a.m. to 4:30 p.m.