Bay Pines VA Healthcare System

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Telephone Care

The Telephone Care Program is a patient information telephone line. Registered Nurses and other staff with special training are available to answer your calls. They can handle most health questions and problems within a few minutes.

If you have a medical emergency, call 911 immediately!

Veterans Crisis Line 1-800-273-8255 Press 1

Telephone Care

Bay Pines VA Healthcare System
Care Line - M-F 8:00am - 4:30pm

Lee County VA Healthcare Center and Southern Clinics
Mon, Wed, Thur, Fri - 8:00am - 4:30pm
Tue 8:45am-4:30pm

The Telephone Care Program may save you a trip, but it is not an emergency service.

When should I call the Telephone Care Program?

  • If you have questions about your eligibility for care at the Bay Pines VA Healthcare System.
  • If you do not have a Primary Care provider and you wish to enroll for care at Bay Pines.
  • If you have not had your first appointment with your provider, but you are having problems or health concerns.
  • If you do have an appointment, but you want to see your provider for a different problem or health concern.

All of our VA clinics have direct local phone numbers. If you need to reach your assigned VA clinic directly, use the number listed below:

Bradenton Clinic 941-721-0649
Lee County VA Helathcare Center 239-652-1800
Naples Clinic 239-659-9188
Palm Harbor Clinic 727-734-5276
Port Charlotte Clinic 941-235-2710
Saint Petersburg 727-502-1700
Sarasota Clinic 941-371-3349
Sebring Clinic 863-471-6227



Contact Info


  • Bay Pines VA Medical Center
    Lee County VA Healthcare Center

Contact Number(s)

  • 888-820-0230
  • 888-513-0045

Hours of Operation

  • 8:00 a.m. - 4:30 p.m.