Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o Bay Pines VA Healthcare System
10000 Bay Pines BLVD
Bay Pines, FL 33744
For the location of an inpatient or their phone number, dial the Medical Center at (727) 398-6661, or 1-888-820-0230*.
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
- Within Pinellas County: (727) 398-6661
- Outside of the Pinellas calling area:
Toll-free 1-888-820-0230*
Read more about the Telephone Care program.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at (727) 398-6661, or 1-888-820-0230*.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Public Affairs Officer at (727) 398-6661, extension 5031.
Webmaster
To report problems with this website, please contact the Webmaster.
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